Businesses often manage their employees' contact data in different Excel spreadsheets. Trying to locate the right one is tedious, and the information received is often obsolete. Even a centrally maintained competence matrix is rarely up to date so that valuable know-how cannot be tapped. Employee profiles maintained in Q.wiki help you to create a contemporary source of information for your team that always holds the latest details.
Users configure their respective profile with the employee application using their personal contact information, experiences, and competences. Employees can even autonomously update their information, enabling their colleagues to identify them as knowledge bearers – so that they may locate the right contact person at the company fast and conveniently.
Advantages of the employee app
- convenient overview of employee's responsibilities for optimal resource planning
- current schedule of all contact persons and knowledge bearers to reduce search and query times
- automated data import from existing directory services for fast roll-out
How do I manage the competencies of my employees in Q.wiki?
1| Preferred configuration
We configure the employee app in line with your wishes! Basic details like name, telephone numbers and e-mail addresses are often already available in an Active Directory (AD). We import the information directly from the AD into the application.
From professional training to languages or CPD, your employees add their competencies and responsibilities to their profile to create a centralised information hub for the whole enterprise. The software automatically adds process responsibilities within the management system to each profile.
2| Integrated full-text search
Conveniently locate any knowledge bearer on the dynamic overview page. A powerful full-text search plus search filters that you configure to your needs reliably assist you with locating the right contact person with the qualifications that you seek.
3| Auto-linking
Whether document header of a process description or outline details of a log – the management system is where you define responsibilities for the many different places. This is where Q.wiki auto-links with the respective employee profile. Mouseover action gives you the relevant information at a glance and allows you to directly contact those in charge if you have questions or want to share an idea. Search and query times are minimised.
