Quality management is losing relevance, focus, and value. This article outlines how QM can reclaim its role — by sharpening its purpose and focusing on what really matters: product quality and customer satisfaction.
Results of the study of Q-Professions by Modell Aachen GmbH
his article explores how quality managers can define one key metric to gain clarity, effectiveness, and appreciation.
No-code and process mining together let departments design, analyze, and improve processes — without depending on IT. Here’s how the synergy works.