Our FAQ section gives you quick access to answers about Q.wiki’s features, benefits, and use cases. From integration and setup to technical tips and everyday applications — discover everything you need to know about our interactive management software, all in one place.
Q.wiki from Modell Aachen is an interactive management system that helps you document and continuously improve all your business processes. It fosters collaboration across the organization and streamlines quality management.
The price depends on the number of users, your technical setup, and selected add-on modules. Our customer service is included at no extra cost. You can easily configure your individual offer on our rates page
Yes! Your company’s key user can add or deactivate users at any time via user management. If you've reached your user limit, you can extend your license in increments of 10 users. Contact our service team to do so.
Your data is hosted on the Google Cloud Platform in Germany (Frankfurt, europe-west3) and Belgium (europe-west1). All data centers are ISO 27001 certified, and we are certified ourselves as well. Learn more in our Data Processing Agreement for Q.wiki Now.
Yes, Q.wiki is scalable and grows with your business. It adapts to changing requirements and company sizes without sacrificing functionality.
Yes, Q.wiki was developed with a strong focus on usability. The intuitive user interface enables all employees, regardless of their technical knowledge, to work effectively with the platform. This ensures a high level of acceptance and use throughout the company.
The Q.wiki starter package includes key modules such as process management, standard assignment, flowchart editor, as well as the glossary and read receipts. This provides you with everything you need to document your processes in a standards-compliant way and continuously improve them together with your team. Our customer support services are included in the price.
You can customize your system with additional modules via our Module Generator.
Yes! Our experienced consultants support your Q.wiki rollout and other interactive management system topics.
The maintenance of Q.wiki depends on the variant:
With Q.wiki Now! you don't have to worry about anything. You will receive updates automatically and free of charge. This means that your system is always equipped with the latest functions.
A new enterprise version is available approximately every two months. If necessary, arrange an individual maintenance appointment so you can also benefit from the latest features in Enterprise.
You can easily upload any file type to Q.wiki.
Yes! The date of printing is automatically added to your document so that you can verify that the document is up to date at a later time.
In Q.wiki, you can request read receipts from your teammates.
In Q.wiki, you control all your relevant standards in a central system. In this way, you always have an overview of which areas of the standard you already cover and where there is still some catching up to do.
Q.wiki is intuitive, and the Q.viking provides guidance. Still, we highly recommend consulting support to unlock the system’s full potential.
For key users, we recommend a one-day training course in which we provide you with a deeper technical understanding of Q.wiki. This includes, for example, setting up access restrictions and deleting and restoring processes.
Even the best tool alone doesn’t guarantee a successful and effective management system — it’s the quality of the content that makes the difference. Our experts in interactive management systems are here to support you: Together, we analyze your company’s procedures and processes and document them in a clear, structured way in Q.wiki. And most importantly, we help you create the core of your system: your individual process map.
Q.wiki enables all employees to participate directly in documenting and improving processes. This increases acceptance and transparency and enables a lively exchange of knowledge.
Modell Aachen sees itself not only as a consultant, but as a long-term partner. Even after implementation, we remain in close contact to ensure that the implemented strategies and systems remain effective. We are available for adjustments and further optimizations to ensure long-term success.
Yes — that’s what makes Q.wiki an interactive system!Employees can submit change proposals, which only go live after approval.This ensures quality while encouraging participation.
When all employees are actively involved in the QM system, knowledge and experience from across the organization are brought together. This leads to more realistic and effective processes, since different perspectives are considered. At the same time, motivation increases because employees see that their input is valued and has a real impact.
Q.wiki is designed specifically for process and quality management, making it more intuitive and user-friendly than SharePoint. While SharePoint is a broad document management platform, Q.wiki focuses on making processes interactive and collaborative. This encourages employees to actively contribute to documenting and improving workflows. In addition, Q.wiki is easy to implement and tailor to your company’s specific needs — increasing both user acceptance and practical benefits in daily operations. Real-time updates and transparent version control ensure that information is always clear, consistent, and up to date.
Our service team is always available and happy to help you. Just contact us and we'll answer your questions personally and comprehensively. No matter what concerns you may have, we are here to provide you with the best possible support.
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