Imagine that you want to hire a new quality manager: Applicant A is an all-rounder who still needs further training in QM — it's cheaper in return. Applicant B is an experienced QM professional and could get started right away — but costs more. Who would you hire?
It's the same with QM software: Why pay for a specialized solution when you can also document processes in SharePoint? There is no right or wrong here — it depends on what you and your company want to achieve.
Q.wiki the experienced industry expert
Q.wiki is a specialized, ready to use management system for quality and process
management. It is particularly suitable for medium sized companies that focus on
employee involvement, compliance with standards and fast implementation without
additional IT effort. However, it is an extra piece of software you need to pay for.
SharePoint the reliable all rounder
SharePoint and Office 365 are versatile platforms for collaboration and document
management that integrate seamlessly into the Microsoft ecosystem. If you want to
meet the basic requirements of quality and process management with them, the
necessary configuration can be quite complex and demanding, both financially and
in terms of resources for your IT department.
Q.wiki vs. SharePoint — compare!
Use cases
Q.wiki
SharePoint & Office 365
Process management
Built in by default and ready to use
Possible but requires customization
Quality management
Built in by default and ready to use because it was developed specifically for
standard requirements such as ISO
Possible but usually requires third party tools or custom development
Knowledge management
Built in by default and ready to use including a freely configurable metadata concept
Possible but usually only on document or page level
E learning
Built in modules for read confirmations, comprehension checks and audit programs
Possible with add ons and Power Platform
Features
Q.wiki
SharePoint & Office 365
Collaboration
Comments
@ mentions
Idea and suggestion management
Task management
Teams integration
Comments
@ mentions
Teams integration
ERP connector
Context aware integration into ERP systems such as SAP via Q.Connect
Versioning
Automatic standards compliant versioning
Automatic versioning but not compliant with quality standards
Document control
Built in by default including approval workflows,
read confirmations and change log
Possible via workflows but complex
Process map
Built in by default and ready to use as a central navigation element
Possible but usually with third party tools or custom development
Workflows
Preconfigured approval workflows and forms built in by default
and ready to use
Extensive workflow options but configuration required
Search
Full text search across all documents
Specific filters for QM content
Multilingual search with more than 40 languages
Powerful search
Filters
Metadata
User friendliness
Intuitive to use
Modern UI but complex configuration
Automatic translations
AI based comprehension check
AI generated process suggestions in BPMN 2.0
Multisite for mapping corporate structures
Audit management
Risk management
Review reminders for documents
Turtle diagrams
Usage statistics
External auditor access
Technical deployment
Q.wiki
SharePoint & Office 365
Hosting
System requirements
Browser based, low requirements for end devices
Browser based, Office integration, own IT resources required for on premises environments
Data protection and security
Q.wiki
SharePoint & Office 365
Data protection
GDPR compliance
Built in by default, support for evidence and documentation
Possible but especially for on premises environments responsibility remains with the customer
Data storage
Cloud or on premises hosting with data location according to customer requirements
Cloud: server locations vary
On premises: in the company data center
Encryption
Encryption and security measures according to industry standards
Cloud: encryption at rest and in transit by default
On premises: responsibility of the admin
Data protection and security
Q.wiki
SharePoint & Office 365
Data protection
GDPR compliance
Built in by default, support for evidence and documentation
Possible but especially for on premises environments responsibility remains with the customer
Data storage
Cloud or on premises hosting with data location according to customer requirements
Cloud: server locations vary
On premises: in the company data center
Encryption
Encryption and security measures according to industry standards
Cloud: encryption at rest and in transit by default
On premises: responsibility of the admin
Support and services
Q.wiki
SharePoint & Office 365
Support
Personal support
Specialised consulting for quality management and mid sized companies
Extensive documentation
Microsoft support
Large community
Partner network
Training
Individual training and onboarding workshops provided by the vendor
Online resources
Training delivered by Microsoft partners
Community for exchange with other users
Implementation and methodology
Q.wiki
SharePoint & Office 365
Implementation effort
Low because many functions are preconfigured and ready to use
Variable and often underestimated
Customisation
Preconfigured with adjustments focused on quality and process management
Very high but requires expertise and possibly external support
Time to go live
Quickly ready for use because it is designed as a complete quality management system
Variable depending on required customisation and company size
Do you have all the information you need to make your decision?
Do you already know which candidate is the right one for your company or do you still have open issues? Then let's discuss them and plan the next steps together! After all, QM is not an IT project, but an entrepreneurial decision.
In the following testimonials, you will learn about how we empower organizations to build effective, sustainable management systems. Get inspired — and find out how Modell Aachen can help your company succeed too.