Babor Beauty Group

Turning compliance into company-wide engagement

About BABOR Beauty Group
For over 60 years, BABOR has been developing high-quality cosmetic products as a family-owned, medium-sized business. But our focus goes beyond beauty — we’re committed to long-term, sustainable success. That means seizing new opportunities, investing in strong personal partnerships, and growing with both our employees and our customers.

The challenge before Q.wiki
I used to describe our old quality management setup as “digi-log” — a digital version of the classic paper folder. We ran it via SharePoint, but it couldn’t support internal approval workflows or structured process documentation.

Processes were uploaded as Word documents and could only be found using document numbers or titles. For our QM team, for managers, and for everyday users, the system felt disconnected and outdated. Its main role was simply to help us pass audits — nothing more.

Why we chose Q.wiki
The market for modern quality management software is still young. That’s why we wanted a partner that’s forward-thinking, actively developing new features, and ready to grow with us.

Q.wiki convinced us as a complete solution for digital quality, process, and knowledge management — all in one system.

What we’ve achieved with Q.wiki
Today, Q.wiki is used across the entire company — from production and product development to administration and customer service. We’ve completely redefined how we handle process documentation. Where regulatory processes once felt like a chore, they now offer genuine value to our employees. That shift has led to a major increase in system acceptance. Outside the process world, Q.wiki’s glossary feature has become an especially valuable tool — particularly for onboarding new team members.

We also rely on Q.wiki for:

• Recording and managing workplace accidents
• Drafting and communicating works agreements
• Supporting strategic and entrepreneurial risk management