Rehm Thermal Systems experiences Q.wiki

From Classic Handbook to Central Hub

About Rehm Thermal Systems GmbH
Rehm Thermal Systems GmbH offers a comprehensive portfolio of manufacturing solutions, including reflow soldering systems (convection, condensation, vacuum), coating and drying systems, cold and hot function test systems, and metallization systems for solar cells. Through continuous development and partnerships with universities and renowned research institutes, Rehm stays at the forefront of innovation in electronics manufacturing — delivering reliable, future-ready solutions.

The Challenge Before Q.wiki
Until 2020, we managed our system using a traditional management manual — rigidly structured around standard chapter formats and lacking real connection to day-to-day operations. Process descriptions were typically only revised shortly before audits and were rarely used as a practical reference in daily work.

Choosing Q.wiki
When searching for a new documentation platform, our top priority was a solution that involved employees actively and provided real everyday value — and that’s exactly what Q.wiki delivered. Another decisive factor: Q.wiki’s HTML-based structure made it easy to link with our other IT systems. And we saw clear potential to build a modular, user-friendly intranet — fully convinced by the concept of an interactive management system.

Success with Q.wiki
The idea of an interactive management system has caught on across the company!

With up-to-date process descriptions and clear work instructions, the system is now tightly connected to our day-to-day workflows — and the impact is clear:

Ongoing process improvements
Better understanding of cross-departmental interfaces
Increased employee engagement

Q.wiki has become an integral part of daily life at Rehm and is used across a wide range of applications:

As a knowledge base for product information
For glossary, role management, and our internal phone book
For audit management: reports, inspections, and action tracking
For managing improvement and suggestion systems
As a training portal for internal and external staff development
As a news platform for company events, bridge days, new hires, job postings, and workplace safety
For organizing carpools
For vacation requests
For viewing menus and placing lunch orders

We were able to digitize many of these workflows quickly and independently using Q.wiki’s Generator module.

A Central Hub for the Entire Company
With Q.wiki, we’ve built a company-wide hub that brings all internal software tools and information together in one place — giving every employee fast and easy access.