Dr. Carsten Behrens

Why am I so passionate about management systems and quality? After studying engineering and spending time in strategic management at BMW, I completed my doctorate in the field of quality management at RWTH Aachen. There I developed the principle of interactive management systems and founded Modell Aachen GmbH in 2009. As their managing director, I would like to actively shape the future of management systems: My goal is to fundamentally improve cooperation between people! And I have already succeeded in doing this successfully in over 800 companies.

Dr. Carsten Behrens

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Carsten

Speech mining — a revolution in process optimization?

Technical article

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Speech Mining — A Revolution in Process Optimization?

Can AI transform process documentation through conversations? A new approach called speech mining could revolutionize the way we model processes—with people at the center.

Carsten's Corner

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Save Quality Management!

Quality management is losing relevance, focus, and value. This article outlines how QM can reclaim its role — by sharpening its purpose and focusing on what really matters: product quality and customer satisfaction.