Dr. Carsten Behrens

Why am I so passionate about management systems and quality? After studying engineering and gaining experience in strategic management at BMW, I earned my doctorate in quality management at RWTH Aachen. There, I developed the principle of interactive management systems — and in 2009, I founded Modell Aachen GmbH. As managing director, my mission is to actively shape the future of management systems. My goal: to fundamentally improve how people collaborate. And I’ve already helped over 1.600 companies do just that.

Dr. Carsten Behrens

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Carsten

Speech mining — a revolution in process optimization?

Technical article

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Speech Mining — A Revolution in Process Optimization?

Can AI transform process documentation through conversations? A new approach called speech mining could revolutionize the way we model processes—with people at the center.

Carsten's Corner

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Save Quality Management!

Quality management is losing relevance, focus, and value. This article outlines how QM can reclaim its role — by sharpening its purpose and focusing on what really matters: product quality and customer satisfaction.