Structuring such a large international group and reflecting the individual corporate cultures of its many subsidiaries posed a unique challenge for us.
I’m still thrilled that Rittal placed its trust in our methodology as early as 2009. At that time, Q.wiki did not yet exist in its current form — instead, Rittal was convinced by our principle of interactive management systems.
When we began developing Q.wiki, Rittal remained engaged with us and ultimately became the lead user among our corporate clients!
We gradually rolled out Q.wiki across the organization. Even in the pilot phase, the software proved its worth: Q.wiki fulfilled the desire to replace the outdated Lotus Notes-based QM system with a streamlined solution that was dynamic, flexible, and widely accepted by employees.
The Friedhelm Loh Group, of which Rittal is a part, now manages Q.wiki both nationally and internationally. Two measures in particular have proven highly effective in mapping complex international structures:
Each subsidiary has its own dedicated space within Q.wiki. Dynamic overview pages transparently display the specific requirements for each location and their current level of compliance.
Over the course of this project, we have gained valuable insights that continue to serve as best practices to this day.
We’re incredibly grateful that Rittal believed in our vision so early on — and we’re proud that Q.wiki has now become a central tool across the entire Group.
“Q.wiki was the ideal introduction to knowledge and process management on a broad basis for us.”
“It is not certificates that carry out the processes successfully — it is the employees. And 86% of the workforce is in our management system every month.”
“In the past, regulatory processes and the like were a necessary evil. Now there is real added value for the workforce.”
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