An interactive management system like Q.wiki thrives when everyone actively participates and shares their knowledge. Once the initial implementation phase is complete, the real work begins: integrating Q.wiki into your day-to-day operations and keeping it up to date.
To support you in making Q.wiki a natural part of your work routine, we’ve put together five practical tips that help you use Q.wiki efficiently and effectively — every single day.
1. Capture Results Immediately
It sounds simple, but it’s one of the most common stumbling blocks: make it a habit to document every outcome directly in Q.wiki. Whether it's a quick chat at the coffee machine or the result of a structured meeting — always ask:
“Which process does this affect?” Update the corresponding Q.wiki page accordingly so that agreements and decisions don’t get lost and are visible to everyone involved.
This makes decisions traceable and ensures they’re embedded into your processes from the very beginning.
2. Fix Interface Issues by Bringing Roles Together
The biggest weaknesses in processes often occur at handover points — where one person stops and another takes over. These interfaces are where information is most likely to be lost or misunderstood.
Our tip: Bring the people involved on both sides of the interface to the table. Walk through the handover together using a real-world example and define clearly how the transition should work. Don’t forget to document it — and log any improvement ideas directly in Q.wiki. This approach reduces friction and supports continuous process improvement.
3. Run Micro Process Audits
Pick one process relevant to your team and review it together in a short session. One person walks through the steps, while the others check the content for accuracy and completeness. Afterward, the Process Owner updates the documentation as needed. Doing this every few weeks not only keeps content up to date, but also refreshes team knowledge — creating a training effect without extra effort.
4. Audit with a Process-Oriented Lens
When it comes to internal audits, shift your perspective: Don’t audit by department — audit by process. By following the actual workflow across different roles and functions, you uncover where real breakdowns occur. Focus especially on critical handover points and process steps that are essential to success. Our lightweight audit module in Q.wiki can help you carry this out effectively.
5. Use Every Change as a Chance to Improve Your Q.wiki
A mindset shift that pays off: treat every change or issue as an opportunity to improve Q.wiki directly — not later.
If the Q.wiki process description is correct but people still don’t follow it? Time for training and awareness. Show the team how Q.wiki makes their daily work easier.
The Goal: A Living Management System
It’s the little habits that make the difference. When employees routinely maintain and rely on Q.wiki, it becomes more than a system — it becomes an everyday tool that empowers teams and boosts efficiency. Start small, stay consistent — and build a wiki-based management system that truly lives.
Maintaining order in the company wiki — how does that work?
How do I structure processes clearly?
What are typical requirements?
In the following testimonials, you will learn about how we empower organizations to build effective, sustainable management systems. Get inspired — and find out how Modell Aachen can help your company succeed too.
“Q.wiki was a key success factor in rolling out our new SAP business platform.”
“With Q.wiki, we’ve left behind outdated QM documentation and established a living, interactive management system that people actually use.”
“Great company presence, excellent product, competent staff — and very pleasant and insightful training sessions.”
“Regulatory processes used to be a necessary evil. Today, they create real value for our workforce.”
“With Q.wiki, we’ve made a U-turn — from a rigid data repository to an interactive orientation platform.”
We are happy to provide you with inspiring content, current events and news.
