Q.wiki Usage Report

Duration:
3 mins

How lively is your management system?

Find out — with the Q.wiki usage report!

Q.wiki is built on employee participation. But how can you track whether your team is actually using the system — and how actively?

That’s exactly what the Q.wiki usage report is for. Because: You can only improve what you can measure.

Read on to learn how you, as a key user, can use live data to assess and optimize your management system.

Participation = Acceptance = Success

The success of any management system depends on whether employees accept and actively use it.

Q.wiki’s interactive approach promotes exactly that:
When people can access processes, suggest changes, and contribute their own knowledge, they begin to identify with the system. That leads to more acceptance of the rules, processes, and standards documented within it.

Up-to-Date Means Relevant

Outdated content frustrates employees and erodes trust in the system. Relevance requires current, reliable information.

With traditional systems, only a few people are responsible for keeping documentation up to date — and that creates bottlenecks. Q.wiki changes that: everyone can contribute. By sharing hands-on experience and best practices, employees help keep the system relevant and alive.

Real-World Proof: From Static Manuals to Living Systems

We’ve seen this in over 1,400 Q.wiki projects: Dusty QM manuals and isolated Word/Excel files become living management systems with real everyday value.

Some of our customers have even been recognized for the strength of their Q.wiki-based systems — including Sycor and K.F.F. Mettenheim e.V.

Despite coming from different industries, they all have one thing in common: A management system that’s accepted, used, and lived by employees.

The Usage Report: Your Insight Tool in Q.wiki

To help you measure these success factors, Q.wiki provides a built-in usage report with real-time data on key metrics.
Here’s what you can track:

Read & Write Accesses

The more your system is used, the more value it provides.

  • Read accesses show how often content is viewed — a strong indicator of relevance.
  • Write accesses reveal how often content is being edited or updated — essential for keeping the system fresh.

Best practice benchmark:
A healthy ratio of 1:8 to 1:12 (write to read) means that roughly every tenth access leads to an update — a good sign of a well-used, evolving system.

Interactivity

This shows how many users made edits within a given month.
The higher the number, the more decentralized and participatory your system is — and the less it depends on a handful of individuals.

High interactivity = high engagement = high acceptance.

Approved Changes

This metric tracks how many final approvals were given in your system during a selected time frame.

It’s not just about editing — approvals reflect how smoothly your workflow is running.
If you see many proposed changes but few approvals, your team might be stuck in loops.
On the other hand, a steady ratio of changes to approvals signals:

  • A functioning review process
  • Minimal bottlenecks
  • Near real-time documentation

So — How Active Is Your Q.wiki?

Check your usage report and see for yourself:

  • Are your processes being read and updated regularly?
  • Are many team members participating?
  • Is your system up to date — and does it reflect how your company actually works?

With the usage report, you get the data you need to take your management system to the next level.

Service info

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testimonials

Hear from our customers!

In the following testimonials, you will learn about how we empower organizations to build effective, sustainable management systems. Get inspired — and find out how Modell Aachen can help your company succeed too.

Manfred Grossmann Sycor GmbH
Manfred Grossmann
Head of Corporate IT
Sycor GmbH
Smooth ERP transition

“Q.wiki was a key success factor in rolling out our new SAP business platform.”

Go to the experience report
Thorsten Schmidt Protection One GmbH
Thorsten Schmidt
Head of QM & Data Protection
Protection One GmbH
1 million Euro cost savings per year

“With Q.wiki, we’ve left behind outdated QM documentation and established a living, interactive management system that people actually use.”

To to the experience report
Christoph Schachtner Zettl GmbH
Christoph Schachtner
Project management Q.wiki & QM
Zettl GmbH
Bringing together four business areas under one roof

“Great company presence, excellent product, competent staff — and very pleasant and insightful training sessions.”

To the experience report
No items found.
Christoph Vormstein Babor Beauty Group
Christoph Vormstein
Quality manager
Babor Beauty Group
Management system with added value

“Regulatory processes used to be a necessary evil. Today, they create real value for our workforce.”

To the experience report
Marcella Fehres CAB Caritas gGmbH
Marcella Fehres
Head of QM
CAB Caritas gGmbH
Successful certification

“With Q.wiki, we’ve made a U-turn — from a rigid data repository to an interactive orientation platform.”

To the experience report
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Do you have any questions or want to learn more?

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