What is an Integrated Management System (IMS)?

Duration:
3 mins

With a management system, you define and communicate the rules of the game within your organization — from strategic objectives to internal guidelines. Whether these are written down or passed on verbally, various standards require companies to clearly communicate such frameworks. And that matters. More and more companies are working only with certified suppliers and service providers. So: compliance is no longer optional — it’s a business necessity.

The challenge: Multiple systems, rising complexity

Over time, separate systems often emerge — one for quality management, another for environmental protection, occupational safety, energy management, and more. Each set of rules comes with its own requirements and documentation effort. This leads to duplicate work and contradictory regulations, especially when multiple standards affect the same process. Employees end up having to juggle all these systems on top of their daily responsibilities.

Take the “Inbound Goods Inspection” process as an example:

  • Quality management defines the criteria for inspection
  • Environmental management adds supplier evaluations based on sustainability
  • Occupational safety requires safety shoes during the inspection

All relevant — but spread across different systems.

The solution: One integrated system

The efficient answer is an Integrated Management System (IMS) that consolidates all regulations into a single platform. This reduces redundant work and simplifies compliance with overlapping standard requirements — saving both time and money.

Q.wiki — IMS with an Interactive Twist

With Q.wiki, your integrated management system becomes interactive. The philosophy behind it: Participation leads to identification.

All employees can easily contribute their experience and improvement suggestions. Through an integrated approval workflow, these inputs are reviewed for accuracy before being published. The result: up-to-date processes that employees actually use — a real advantage compared to centrally managed systems.

Adding new standards such as ISO 9001 or IATF 16949 is just as easy. Q.wiki provides a clear overview of standard chapters, and process descriptions can be linked directly to requirements like documentation of organizational knowledge, risk management, or approval processes.

Process-oriented and employee-focused, Q.wiki brings all workflows together into a unified management system. The benefits are clear: lower maintenance costs, fewer contradictions, and leaner documentation.

One Source of Truth for Your Organization

The outcome is a streamlined, strategic knowledge base that supports collaboration and enhances operational efficiency. With up to 100 accesses per employee per month, Q.wiki becomes a vital tool and go-to source in everyday work. As your company’s Single Point of Truth, Q.wiki helps reduce complexity, increase engagement, and give your business a competitive edge.

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testimonials

Hear from our customers!

In the following testimonials, you will learn about how we empower organizations to build effective, sustainable management systems. Get inspired — and find out how Modell Aachen can help your company succeed too.

Manfred Grossmann Sycor GmbH
Manfred Grossmann
Head of Corporate IT
Sycor GmbH
Smooth ERP transition

“Q.wiki was a key success factor in rolling out our new SAP business platform.”

Go to the experience report
Thorsten Schmidt Protection One GmbH
Thorsten Schmidt
Head of QM & Data Protection
Protection One GmbH
1 million Euro cost savings per year

“With Q.wiki, we’ve left behind outdated QM documentation and established a living, interactive management system that people actually use.”

To to the experience report
Christoph Schachtner Zettl GmbH
Christoph Schachtner
Project management Q.wiki & QM
Zettl GmbH
Bringing together four business areas under one roof

“Great company presence, excellent product, competent staff — and very pleasant and insightful training sessions.”

To the experience report
No items found.
Christoph Vormstein Babor Beauty Group
Christoph Vormstein
Quality manager
Babor Beauty Group
Management system with added value

“Regulatory processes used to be a necessary evil. Today, they create real value for our workforce.”

To the experience report
Marcella Fehres CAB Caritas gGmbH
Marcella Fehres
Head of QM
CAB Caritas gGmbH
Successful certification

“With Q.wiki, we’ve made a U-turn — from a rigid data repository to an interactive orientation platform.”

To the experience report
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Teammeeting Q.wiki Qualitätsmanager im modernen Büro
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Bundle knowledge and optimize processes collaboratively.

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